Case Study: Unlocking Growth Through Managed Services

Case Study: Unlocking Growth Through Managed Services

Modern revenue operations teams face constant pressure to deliver results, manage complexity, and respond quickly to change. For many organizations, this means relying on trusted partners to provide not just execution, but ongoing strategic guidance.

Voiant’s Managed Services offering delivers this value by combining roadmap development, proactive stakeholder engagement, and flexible delivery models that adapt to client needs — even in the face of reorganization, shifting priorities, or tight delivery timelines.

The Challenge

Large enterprises often discover that the hardest part of a transformation isn’t the go-live — it’s everything that comes after.

• Shifting Priorities: Leadership changes, reorganizations, and budget shifts can quickly stall progress or push critical initiatives off track.
• Tool & Data Complexity: The chosen technology may not fully meet business needs, requiring manual workarounds, additional integrations, or process redesigns.
• Global Rollouts: Multi-year, multi-region projects require careful coordination, stakeholder alignment, and clear communication to avoid duplication of effort or missed milestones.
• Team Bandwidth: Internal teams are often balancing competing responsibilities, leaving little capacity to maintain momentum or strategically plan the next phase.

Without a clear roadmap and a partner to own execution, these challenges often lead to delays, increased costs, and missed opportunities to maximize ROI.

Our Solution: Managed Services

Voiant’s Managed Services model addresses these pain points by providing both execution and strategic guidance over the entire lifecycle of an engagement.

• Co-Created Roadmaps – For one global client, we broke a three-year rollout into phased implementations (North America, LATAM, EMEA), aligning budgets and timelines with leadership expectations.
• Resilient Engagement – When another client experienced layoffs and shifting ownership, we preserved key relationships and kept projects moving — preventing disruption to sales compensation delivery.
• Strategic Execution – Even in 10-week delivery windows, we hit milestones while identifying follow-on opportunities like capacity modeling, data integration, and technology enhancements.
• Clear Communication & Alignment – We establish regular internal checkpoints and client roadmapping sessions to clarify scope, align roles, and avoid confusion.
  

The Results
Clients who adopt Voiant’s Managed Services model see measurable business impact that goes far beyond keeping projects moving:

• Clarity & Alignment: Detailed roadmaps and phased plans give leadership, stakeholders, and delivery teams a shared vision of what success looks like — reducing confusion, duplication of work, and rework costs.
• Consistency & Resilience: Projects stay on track despite reorganizations, shifting requirements, or stakeholder turnover, preserving institutional knowledge and avoiding costly delays.
• Increased ROI & Accelerated Value: By continuously aligning technology capabilities to evolving business needs, clients extract more value from existing investments, reduce time-to-value, and identify opportunities for budget reallocation toward high-impact initiatives.
• Proactive Opportunity Discovery: Ongoing engagement surfaces future enhancements and process improvements early, helping clients plan strategically rather than reacting to issues after they arise.
• Scalable, Repeatable Delivery: Centralized playbooks, templates, and governance frameworks enable faster onboarding of new stakeholders and consistent delivery across multiple regions and business units.
• Stronger Executive Confidence: Leadership gains visibility into progress, risks, and outcomes, making it easier to secure buy-in and funding for future phases.

The result is a partnership that doesn’t just maintain systems — it drives continuous improvement, maximizes technology ROI, and positions the organization for long-term growth.

The Bottom Line

Managed services with Voiant transforms complex, shifting initiatives into a predictable, value-driven journey. Whether overcoming technology constraints, navigating global rollouts, or uncovering future opportunities, we keep your organization moving forward with confidence.

Beyond project delivery, our model drives increased enablement and adoption: by embedding our team into daily workflows, providing hands-on guidance, and offering real-time coaching, we ensure users not only understand new tools and processes but actively leverage them. This leads to higher utilization, faster time-to-value, and measurable business outcomes, allowing your organization to fully realize the ROI of technology investments and accelerate long-term growth.